Information about our Organisation and Web site

This policy establishes how we handle the information we learn about you when you visit the main Sunburst Medical website (www.sunburstmedical.com), any of its satellite website(s) or any of their pages (collectively "the SMI website(s)"). Protecting the privacy and personal data of our visitors is of utmost importance to us. Protecting your privacy and your personal data is an important aspect of the way we create, organise and implement our activities on-line and off-line.

Modern information and communication technologies play a fundamental role in the activities of Sunburst Medical Inc.

Our principal activity is selling quality home healthcare supplies to dealers across CANADA.

Organisation Name:	Sunburst Medical Inc.
Country:	CANADA
Web Sites(s):	http://www.sunburstmedical.com/

 

Providing Visitors with Anonymous Access

You can access our Web site home page and browse our site without disclosing your personal data.

 

The services and links of our Web site

Our Web site also includes links to:

• Shopzilla
• GOOGLE
• Yahoo

Such third party Web service providers may collect personal data about our visitors.

 

Automatic Collection of Information

We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

As described above, we sometimes collect anonymous information from visits to our website(s) to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on the SMI website(s) but we do so in ways that keep the information anonymous. We use the information that we collect to measure the number of visitors to the different areas of our website(s), and to help us make our website(s) more useful to visitors. This includes analysing these logs periodically to measure the traffic through our servers, the number of pages visited and the level of demand for pages and topics of interest. The logs may be preserved indefinitely and used at any time and in any way to prevent security breaches and to ensure the integrity of the data on our servers.

We collect the anonymous information we mentioned above through the use of various technologies, one of which is called "cookies". A cookie is an element of data that a website can send to your browser, which may then be stored on your hard drive. For example, SMI website(s) session information (marked lists, search terms) is recorded with an expiration date. On the SMI website(s), cookies are used to save the visitor's password so that it does not have to be re-entered at each new visit.

The following information is stored in the cookies:

• IP address
• Session number
• Customer ID (first name, last name, job function)
• Identification number for online payments, when used.
• If the user has chosen "remember login and password", those two items are encoded and added to the cookie.
• If a "registered" user to SMI website(s) returns to the site without logging in, the ID stored in the cookie are used to track the user (unless the user manually deleted the cookie, at which point the server will automatically regenerate another cookie).

Also, when we collect personal data from you in connection with a transaction we may extract some information about that transaction in an anonymous format and combine it with other anonymous information.

This anonymous information is used and analysed only at an aggregate level to help us understand trends and patters. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the order or request stage.

We collect the personal data that you volunteer on registration for SMI website(s), order, survey, competition, or other forms, or by e-mail.

We do not associate the information stored in a visitor's cookie with any other personal data about that visitor.

All our employees and processors who have access to personal data and are associated with the processing of that data are obliged to respect the confidentiality of data.

Data Collection and Purpose Specification

In general, you can browse the SMI website(s) without disclosing any information about yourself. If you visit the SMI website(s) to read or download information, we collect and store only the following information that is automatically recognised: the date and time, the originating IP address, the domain name, the type of browser and operating system used (if provided by the browser), the URL of the referring page (if provided by the browser), the object requested and the completion status of the request.

We do not knowingly collect personal data from children. We collect the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.

To access the table of personal data collected and purposes for which they are used, please click here

We do not collect or use personal data for any purpose other than that indicated in the table below.

If we wish to use your personal data for new purposes, we offer you the means to consent to those new purposes:

• by indicating in a box at the point on the site where personal data is collected
• by calling this telephone number (1-800-668-5584)

 

Disclosure and Visitor Choice

We do not disclose your personal data to other organisations that operate independently from Sunburst Medical Inc.

 

Confidentiality / Security

We give you the option of using a secure transmission method to send us the following types of personal data:

• primary personal data (such as name and contact details)
• identifiers (such as credit card details, Web site password)

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

• unauthorised access
• improper use or disclosure
• unauthorised modification
• unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

 

Access to the personal data we may hold about you

You can ask us whether we are keeping personal data about you, please do so in the following ways:

• sending an email (info@sunburstmedical.com)
• calling this telephone number (1-800-668-5584)

Upon request, which you can indicate by:

• sending an email (info@sunburstmedical.com)
• calling this telephone number (1-800-668-5584)

We will provide you with a readable copy of the personal data which we keep about you, - although we may before require proof of your identity.

We will provide the information without any charge.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:

• erased
• rectified or amended
• completed

We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal.

We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.

 

Privacy Protection

This policy establishes how we handle the information we learn about you when you visit the main Sunburst Medical website (www.sunburstmedical.com), any of its satellite website(s) or any of their pages (collectively "the SMI website(s)"). Protecting the privacy and personal data of our visitors is of utmost importance to us. Protecting your privacy and your personal data is an important aspect of the way we create, organise and implement our activities on-line and off-line. TheSMI website(s) follow(s) the principles set out in the Recommendation of the Council concerning Guidelines Governing the Protection of Privacy and Transborder Flows of Personal Data (C(80)58/FINAL)

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact: info@sunburstmedical.com